Terms & Conditions

Counseling and Holistic Therapy

The website is to provide clients with online Counseling or Holistic Therapy. The services are available to anyone over the age of 18years who would like to receive counseling as long as the client is able to understand and acknowledge what is involved. We may decline the use of our services or suggest alternative support if we feel that we cannot support you toward a positive outcome. Your wellbeing is paramount to us and you deserve to receive the best support that suites your individual needs.

Confidentiality

Confidentiality is of the utmost importance and underpins all clients sense of safety and trust which contributes to making relationship to making the therapeutic different from any other. Any information is solely for the purpose of maintaining an effective therapeutic treatment.

The only reason for breaking confidentiality would be if the therapist considered that your or someone life was at risk or if there was a civil or criminal court proceeding and information was required. If at all possible, this would be discussed beforehand.

Anti-discrimination policy

The counselling practice is committed to anti-discrimination. Values, differences and diversity will not be discriminated against. The policy gives equality to gender, gender identity, sexual preference or orientation, marital/partnership status, race, religion, heritage or beliefs.

Cancellation Invoices and missed session policy  

If for any reason you are unable to attend your scheduled appointment, please let us know as soon as possible, with adequate advanced notice you will be offered an alternative appointment. The required notice for cancellation is 48hours.

Where there is less notice of cancellation or if you do not attend your appointment, you will be charged the full fee. I kindly ask clients to pay prior to any session.

What date would I hold and why?

I would hold for the befit of assessments your base information Name and contact in order to be able to contact, I would take notes on our sessions as these acts as an aide-memoire so I can review the course of therapy as time process. I would record the number of sessions you have and the payment. It is important you notify. I will discuss how you wish to be contacted and it is important you notify me of any change to your details.